Browse Jobs

**Must have infertility experience**

·        This position maintains patient satisfaction by answering patient phone calls, greeting patients, activating patient files and scheduling patients’ appointments

·        This position resolves problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients, referring physicians, and the general public

·        Will provide all clerical support in the treatment of IVF patient

·        Schedule various complex procedures and instruct patients in proper test preparation

·        Complete financial documents and collect cash/credit card payments from patients using established guidelines

·        Verify insurance eligibility, ensure referral and other authorization requirements are met for optimal reimbursement

·        Responding to new prospective patient inquiries

·        Practice ambassador and patient advocate

·        Educating patients on fertility center

·        Must have a happy and positive attitude

·        This position must keep a safe, clean and comfortable reception environment

Requirements

·        Minimum one year customer service / reception/ billing experience required in an IVF/Infertility medical office.

·        Expert skills with Microsoft Office, including Outlook; keyboard skills of 25 wpm required.

·        Must have excellent interpersonal skills, the ability to communicate accurately and concisely, and the aptitude to work independently and demonstrate good judgment.

·        Must have knowledge of Infertility and patient procedures.